UIUX Design
Cross Boundary Health RecordeHealth App
A centralised experience that brings cross-boundary medical records into one accessible view.
- Client
- Hospital Authority
- Year
- 2024–2025
- Services
- UX Strategy
Interface Design
Information Architecture
User Flows
01 /
Overview
Designed a Cross-boundary Health Record experience that enables users to access and manage health records from healthcare services received across different regions, supporting greater continuity of care.
02 /
The Challenges
- Unify records from different healthcare systems
- Clearly communicate how cross-boundary records are accessed and shared
- Help users understand where and when each health record originated
03 /
Design Direction
- Create a modular information architecture
- Minimise steps and provide clear units and input guidance
- Clearly communicate record status
05 / UX Structure
Mapping the experience from user journey to interaction.
User journeys and flows established a clear information structure for navigating and completing a cross-boundary record application.

06 / UI Screens
Centralised cross-boundary medical records into one accessible view.

